Refund policy

At Stay Wild Western Co., each item is made to order. Due to this we do not accept returns or exchanges for reasons such as incorrect size selection, color preference, or buyers remorse. 

Damaged or Defective iItems

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at staywildwesternco@outlook.com. Include your order number and clear photos of the issue. 

Once reviewed and approved, we will provide a replacement or refund at no additional cost. 

Lost or Missing Orders

If your order is lost in transit or marked as delivered but not received, please contact us within 7 days of delivery notification so we can assist with a replacement or claim.

Non-Refundable Items

The following items are not eligible for refunds or exchanges:

Incorrect size ordered

Color variations due to screen differences

Normal wear and tear

Orders placed with incorrect shipping information.

Processing Time

Approved refunds are processed back to the original payment method within 5-10 business days, depending on your financial institution.

Contact

For all refund-related inquiries, please contact: staywildwesternco@outlook.com